Convert A User Mailbox To A Shared Mailbox In Microsoft 365

After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that it will be visible to several people. You can convert your shared mailbox back to private in the future. It promotes teamwork and convenience.

Some of the most important things to know when converting from user mailbox to shared mailbox include:

• The user mailbox you wish to convert must have a license -assigned to it before you can convert it to a shared mailbox. If it does not, you may not find the option to convert it. If you removed the license, add it back first. You can remove it back later.
• Do not delete your old user’s account as you will need it to anchor your shared mailbox
• With a shared mailbox, you can enjoy up to 500GB of data without a license. If you want more data, you must have a license assigned.

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