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Showing posts from June, 2020

Internal IT vs. Outsourcing IT: The Value of Outsourcing to an MSP

The question of whether to outsource or rely on an internal IT team is common. Services that were once considered ‘nice to have’ are now necessities. They include machine learning, artificial intelligence, and cloud computing. While they add a lot of value to your business, they can be difficult to manage if you don’t have a reliable team of IT experts. While having an in-house team presents unique benefits, the value of outsourcing is unrivaled. Some of the reasons why it may be a better choice include the following: 1. Optimized Uptime and Consistency 2. Specialized IT Support 3. A Variety of IT Skillsets for Your Company 4. Maximizing Productivity 5. Safeguarding Your Institutional Knowledge 6. Saving Money Original Source:   https://www.settonconsulting.com/blog/internal-it-vs-outsourcing-it/

Alleviate Customers’ Booking Frustrations With Microsoft Bookings

For service-based businesses, a significant paint point in the customer experience is the simple process of scheduling an appointment. A traditional appointment-booking system requires the customer to call and ask about an available timeslot.  Microsoft Bookings modernizes the appointment-scheduling process so that it’s efficient and — most importantly — easy for customers to book timeslots through. Some of the most important benefits that Microsoft Bookings provides improved customer experience. Web URL:  https://www.settonconsulting.com/blog/alleviate-customers-booking-frustrations-with-microsoft-bookings/